What's Included in Our Diagnostic
Complete hardware component testing
Performance benchmarking and assessment
Blue screen and crash error analysis
Virus and malware scanning
Overheating and thermal diagnosis
Hard drive health and SMART check
RAM stability testing
Software and OS integrity check
Detailed written repair quote
$20 fee waived when you proceed with repair
Frequently Asked Questions
What does a computer diagnostic include?
Our diagnostic covers hardware testing, performance benchmarking, virus scanning, drive health checks, RAM testing, overheating diagnosis, and a detailed repair quote. It takes 1–2 hours.
How much does a diagnostic cost?
Our in-store diagnostic is $20. This fee is automatically waived if you proceed with any repair service.
How long does a diagnostic take?
Most diagnostics are completed within 1–2 hours. We'll call you with a full report and repair recommendation once complete.
Do I need a diagnostic before a repair?
We recommend it for unknown issues. For clear-cut repairs like screen replacements, you can book directly. Call us and we'll advise the best approach.
