| Feature | 🧟 Zombie Computers Suffolk County, NY | Geek Squad / Others Big Box / Chain Stores |
|---|---|---|
| Diagnostic Fee | Free ($49 waived with repair) | $100–$149 + not waived |
| Flat-Rate Pricing | Yes – no surprises | No – billed by the hour |
| Same-Day Service | ✅ Available | ❌ Usually 5–7 business days |
| Home / On-Site Service | ✅ All of Suffolk County | ❌ Drop-off only |
| Nonprofit Mission | ✅ 501(c)(3) – community focus | ❌ Corporate chain |
| Technician Experience | 10+ years, CompTIA certified | Entry-level, high turnover |
| 90-Day Warranty | ✅ Included on all repairs | ❌ 30-day only |
| No-Fix, No-Fee | ✅ Guaranteed | ❌ You still pay diagnostic |
| Data Recovery | ✅ $199–$499 flat rate | ❌ Send to 3rd-party lab, weeks wait |
| Virus Removal Guarantee | ✅ 30-day guarantee | ❌ No guarantee |
| Google Rating | ⭐ 5.0 (45+ reviews) | ⭐ 3.7 average |
| Community Donations | ✅ Electronics accepted for free repairs | ❌ None |
Price Comparison
Side-by-side pricing for common repairs
Computer Diagnostic
Virus Removal
Slow Computer / Tune-Up
Laptop Screen Repair
Data Recovery
SSD Upgrade
3 Reasons Suffolk County Chooses Us
We Come to You
Home service across all of Suffolk County. No lugging your computer to a store. We pick up, repair, and return — or fix it on-site.
Flat-Rate, No Surprises
Unlike chains that bill hourly (and drag it out), we quote a flat price upfront. You approve it before we touch anything.
Local & Accountable
We're your neighbors. Our reputation depends on every job. A chain has nothing to lose — we have everything to prove.
Zombie Computers vs Geek Squad: Repair Price Comparison
Is Zombie Computers cheaper than Geek Squad?
Yes — significantly. Our flat-rate virus removal is $129 vs Geek Squad's $150+ hourly. Our diagnostic is free with repair vs Geek Squad's $100–149 non-refundable fee. Most customers save $50–200 per visit.
Why is Zombie Computers better than a big box store?
We offer same-day service, home visits across Suffolk County, a 90-day warranty (vs 30 days at chains), and our certified technicians have 10+ years experience. Chain stores often use entry-level staff with high turnover.
Do you offer a price-match guarantee?
We don't price match, because we're already priced lower than most competitors. Our flat-rate model means no surprise charges — you know the cost before we start.
Is it worth repairing vs buying a new computer?
In most cases, yes. A virus removal ($129), SSD upgrade ($249), or screen repair ($249) is far cheaper than a new computer ($500–$1,500). We'll give you an honest assessment — if repair isn't worth it, we'll tell you.